Terms of Use

2.1 Please ensure that all information provided during the account creation or registration process is truthful, accurate, current, and complete. It is your responsibility to promptly update this information to maintain its accuracy and currency. You acknowledge that we may use your provided data to deliver our Services, and any inaccuracies may affect the functionality of certain Services. Any fraudulent or criminal activity or suspicion thereof in the information provided may result in the suspension or termination of your account, with refusal of any present or future use of the Services.

2.2 We will not be liable for any error in our Services due to the lack of, incorrect, false information provided.

4.1 Upon the Client request for access to a Tronix-AI account, Tronix-AI grants the Client a non-exclusive, non-transferable right to utilize the Services on a monthly subscription basis solely for internal business operations.

4.2 Despite the provision of Services and the granted license to use the Platform, the Client is responsible for acquiring and upkeeping all necessary equipment and services to access the Platform, including internet connection, hardware, software, and devices. Additionally, any equipment purchased from Tronix-AI remains the Client responsibility.

6.1 Maintenance Service: Tronix-AI will endeavor to provide the Client with at least 3 (three) business days prior written notice of scheduled maintenance services that may affect Service availability or have a material negative impact. Tronix-AI will autonomously handle necessary Maintenance Services for the Client.

6.2 Support Service: Tronix-AI aims to provide the Client with an email help ID available from 10 am to 6 pm on business days (Monday to Friday). The Client acknowledges that support service availability may be subject to unforeseen circumstances, for which Tronix-AI cannot be held liable. Tronix-AI will strive to deliver these support services with reasonable skill and care in line with industry standards. Response times may vary depending on the query. If support services fall short of these standards, the Client agrees to notify Tronix-AI for remedial action.

7.1 As consideration for providing the Platform and Services in accordance with the terms of this Agreement, the Client shall pay Tronix-AI a pre-communicated fee that shall be displayed on the Client's profile (hereinafter referred to as "Payment"). Tronix-AI reserves the right to revise the Payment at its own discretion and the same shall be notified to the Client, with a 1 month notice period.

7.2 The total fee payable to Tronix-AI shall be calculated based on the subscription plan selected (hereinafter referred to as the "Subscription Fee"). The Subscription Fee shall be generated at the end of every month and will be notified to the Client via email. The Subscription Fee referred to in this Agreement is exclusive of taxes applicable under laws of India, which shall be added to Tronix-AI's invoice(s) at the appropriate rate.

7.3 The Subscription Fee shall become payable on the 5th of every month. Any default in the payment shall result in the immediate termination of Services and access to the Platform.

8.1 Either party notifies the other party of termination, in writing.

8.2 As otherwise terminated in accordance with the provisions of this agreement; and the entire duration shall constitute the "Subscription Term".

9.1 If a Party fails to perform or observe any material term or condition and representations and warranties of this Agreement and the failure continues to not be remedied for seven (7) days after receipt of written notice, (1) the other Party may terminate this agreement, or (2) where the failure is a non-payment by Client of any charge within a period of 5 days after it becomes due, Tronix-AI, may, at its option, terminate or suspend Services with or without any notice.

9.2 This Agreement may be terminated upon written notice by either Party for any reason whatsoever and immediately, if the other Party becomes insolvent or involved in a liquidation or termination of business, files a bankruptcy petition, has an involuntary bankruptcy petition filed against it (if not dismissed within thirty days of filing), becomes adjudicated bankrupt, or becomes involved in an assignment for the benefit of its creditors.

9.3 In case of a termination through a written notice by either Party, Client shall pay the Subscription Fee due until the date of termination.

9.4 Client shall be responsible for payment of all charges under a terminated Agreement incurred as of the effective date of termination.

11.1 The Services and any third-party software, services, or applications made available in conjunction with or through the Services are provided "as is" and without warranties of any kind either express or implied. Tronix-AI, and their respective subsidiaries, affiliates, officers, employees, agents, partners, licensors, and suppliers (collectively, the 'Tronix-AI Parties'), disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and title and non-infringement.

11.2 The Tronix-AI Parties do not warrant that the functions contained on the website and/or in the mobile applications will be uninterrupted or error-free, that defects will be corrected, or that the services, systems, networks or servers that make them available are free of viruses or other harmful components.

11.3 Tronix-AI undertakes that the Services will be performed substantially with reasonable skill and care in accordance with industry standards. Notwithstanding anything, Tronix-AI does not warrant that the Client's use of the Services will be uninterrupted or error-free; nor is it responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and the Client acknowledges that the Services may be subject to limitations, delays and other problems inherent in the use of such communications facilities.

13.1 "Confidential Information" means any data or information that is proprietary to Tronix-AI, its parents, affiliates and subsidiaries, if any and not generally known to the public, whether in tangible or intangible form, including but not limited to any financial or technical information, AI algorithms, machine learning models, data processing methods, marketing strategies, plans, projections, operations, performance results, computer software, databases and trade secrets relating to the past, present or future business activities of either Parties.

13.2 During the term of this Agreement and for a period of two (2) years thereafter, the Client agrees to maintain all Confidential Information in confidence to the same extent that it protects its own similar Confidential Information, but in no event using less than reasonable care, and to use such Confidential Information only as permitted under this Agreement.

15.1 In the performance of this Agreement, both Parties are acting on principal-to-principal basis, independent of each other. None of the employee, officials, agents or assigns of a Party can be treated as agent of the other Party and in no case can bind the other Party by its representations and acts.

15.2 Tronix-AI may assign any or all of its rights and/or obligations arising out of or in connection with this Agreement freely, in whole or in part.

15.3 The rights and obligations of the Parties under, or pursuant to, this Agreement, including this clause, shall be under the exclusive jurisdiction of the courts located at Mumbai and the governing law shall be the laws of India.

15.4 This Agreement sets forth the entire agreement and understanding between the Parties as to the subject matter of this Agreement and supersedes all prior or simultaneous representations, discussions, and negotiations whether oral or written. This Agreement shall be amended or supplemented by Tronix-AI and the same shall be notified to the Client within 10 (ten) days of such amendment or supplementation.

15.5 By registering with Tronix-AI or using Tronix-AI services, you authorize Epic Global Digital Solutions Pvt. Ltd. to send you, either through self or through any third party service provider, from time to time various information/alerts/sms/other messages or call or commercial communication, and other services on the aforesaid listed telephone numbers, whether these numbers are registered with National Do Not Call Registry/listed in National Customer Preference Register or not.